Lesson 5: Tools for your CSRs
What you will learn?
Get to know VetVerifi and the purpose behind our mission. In this short intro, we’ll share how we help clinics save time and simplify the vaccine verification process. Learn why you’re here, what this training covers, and who VetVerifi is designed for. This lesson explains how VetVerifi supports clinics by handling third-party vaccine record requests on your behalf.
See how VetVerifi integrates seamlessly with your existing technology. We’ll walk through how the system connects with your PIMS or client communication tools — and how service providers access verified records through our web app, CRM syncs, or Partner API.
Learn exactly what to say and do when boarding facilities, groomers, or other partners request vaccine records. We’ll share sample phone and email scripts that make redirecting easy and professional.
Quiz time! Let's see if you're catching on...
Once you've created your VetVerifi account, your clinic can view and manage the verifications requested from any 3rd party service providers, such as groomers or pet resorts.
Empower your front desk team with printable FAQs, ready-to-share invite templates, and partner discount codes. These tools help your staff confidently handle verification inquiries every day.
