Veterinary Clinic Toolkit

Everything your clinic needs to simplify vaccine verifications.

Veterinary Clinic Toolkit Veterinary Clinic Toolkit Veterinary Clinic Toolkit VetVerifi
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What you will learn?

Intro & Playbook
Lesson 1: Welcome to VetVerifi (1 minute) Free class!

Get to know VetVerifi and the purpose behind our mission. In this short intro, we’ll share how we help clinics save time and simplify the vaccine verification process. Learn why you’re here, what this training covers, and who VetVerifi is designed for. This lesson explains how VetVerifi supports clinics by handling third-party vaccine record requests on your behalf.

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How VetVerifi Works
Lesson 2: How VetVerifi Works (3 minutes) Free class!

See how VetVerifi integrates seamlessly with your existing technology. We’ll walk through how the system connects with your PIMS or client communication tools — and how service providers access verified records through our web app, CRM syncs, or Partner API.

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Redirecting 3rd party verifications
Lesson 3: Redirecting 3rd party requests for vaccine records (1 minute) Free class!

Learn exactly what to say and do when boarding facilities, groomers, or other partners request vaccine records. We’ll share sample phone and email scripts that make redirecting easy and professional.

Download the CSR "cheat sheet" here!

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Quiz: Redirecting 3rd Party Vaccine Records Requests
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Quiz time! Let's see if you're catching on...

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Exam
Creating and Using Your VetVerifi Account
Lesson 4: Using the VetVerifi "My Network" reporting
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Once you've created your VetVerifi account, your clinic can view and manage the verifications requested from any 3rd party service providers, such as groomers or pet resorts. 

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Tools for your CSRs & Front Desk Staff
Lesson 5: Tools for your CSRs Free class!

Empower your front desk team with printable FAQs, ready-to-share invite templates, and partner discount codes. These tools help your staff confidently handle verification inquiries every day.

Visit our Support Center here!

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Certificate

About the course

This short video series walks your clinic team through everything you need to know about VetVerifi — from how it works to how to handle incoming vaccine verification requests. You’ll learn how to redirect third-party inquiries, create your clinic account, and use the tools we’ve provided for your front desk, website, and social media. By the end, your team will be fully equipped to manage verifications efficiently and confidently with VetVerifi.

More info

VetVerifi

Veterinary Clinic Toolkit
Technology
Tec coursify